When is your support team available? May 17, 2023 22:02 Updated Our regular business hours are Monday through Friday, 8:00 a.m. - 4:30 p.m., Pacific Time. We answer all customer emails within 24 hours, with most tickets being answered in less than two hours, if it's received during our normal business hours. Related articles What forms of payment do you accept? Comments 0 comments Please sign in to leave a comment.